reCONNECT 2025 | Leading Food Safety in Complex Global Operations

Food safety gets more complicated the bigger your operation grows. What may be simple in a single kitchen quickly becomes complex when multiplied across dozens or even hundreds of locations. Different facilities may operate under unique regulatory requirements, utilize different suppliers, or face local resource constraints. Add in multiple time zones, cultural differences, and language barriers, and even the most straightforward food safety protocols can become inconsistent. 

Maintaining alignment across this environment requires strong leadership, clear communication, and a shared culture of accountability. Consistency isn’t easy, but when it means protecting guests, maintaining brand trust, and ensuring operations run smoothly at scale, it becomes absolutely critical.

In this opening session of Virtual reCONNECT 2025, Dom Mitial — Vice President of Food Safety, Quality, and Regulatory at Goldbergs Group — will join Trustwell’s VP of Marketing, Lydia Adams, for a live conversation about what it really takes to lead food safety at scale.

Dom brings deep experience from high-velocity, high-risk environments like airline catering, where food safety demands are nonstop and failure isn’t an option. He’ll share how Goldbergs Group approaches global operations with clarity, accountability, and a culture that makes safety everyone’s job.

Listen In: How to Build an Unshakable Food Safety Culture Without Perfect Systems with Dom Mitial

In this live keynote, Dom will walk attendees through how he builds systems that support flexibility without sacrificing standards. You’ll hear how his team empowers decision-making at the local level while maintaining one global benchmark for safety and quality.  He’ll also share his approach to managing food safety culture across regions, including the indicators he uses to identify strong engagement (or spot early signs that something’s slipping).

Here's a sneak peek into what this session will explore:

• How to support culturally diverse teams with clear, aligned protocols
• What “stop-the-line” authority looks like in high-pressure environments
• Where to begin if you’re shifting from a reactive to a preventive food safety model

Dom will also share strategies for engaging external partners to foster accountability to your safety and quality standards and dive into the cultural side of food safety leadership. You’ll learn how he trains his teams to take ownership of safety outcomes, how he identifies when engagement is lagging, and what it truly means to make food safety a part of every role, not just QA's.

Before the end of the session, Dom will open the floor to attendee questions and provide actionable, real-world answers to help navigate complex global operations in the food industry. If your food safety program feels stuck in a checklist mode, don't miss this chance to clear a path forward.

Join Us for Virtual reCONNECT 2025: The Connected Future of the Food Industry