Food Safety Investigations Simplified - with Trustwell's Summer 2024 FoodLogiQ Release

At Trustwell, we're committed to continually advancing our tools to support food safety, supply chain transparency, and operational efficiency. The Summer 2024 release introduces significant enhancements to FoodLogiQ Compliance, Traceability, and Recall—empowering our users with new capabilities for managing their operations with confidence. Here's an overview of the key updates:

Spotlight on the New Investigations Interface

The centerpiece of this release is our revamped Investigations interface within FoodLogiQ Traceability. This powerful tool now allows users to track products at a batch-lot level, identify gaps in Critical Tracking Event (CTE) data, and initiate withdrawals directly from investigations. Users can view the movement of products through both timeline and map views, offering a comprehensive perspective on traceability.

One of the most exciting features is the integration of geographic location data directly into the investigations view. Users can now visualize affected locations on a map, complete with icons representing different types of facilities—such as processing plants, farms, restaurants, and even airports. With the ability to toggle between map and timeline views within the Events detail page, users can quickly surface the most relevant data for their investigation.

Additionally, traceability data from an investigation can be exported right from the investigation in a compliant, sortable spreadsheet format. This ensures that all necessary event, location, and product information is FDA-compliant and ready for upload, in line with section 204 of the Food Safety Modernization Act (FSMA).

Role-Based Dashboards for Tailored User Experiences

Another key enhancement in this release is the introduction of role-based dashboards. Administrators can now create and assign customized dashboards based on specific user roles. Admins can create, customize, and assign dashboards with the appropriate widgets and information required by certain roles within their organization, and can choose whether to make the new dashboard the default, or simply make it available for certain team members to use. 

This level of personalization ensures that users are presented with the most relevant information as soon as they log in, enhancing their experience and streamlining workflows.

Expanded Supplier Scorecarding Capabilities

Continuing our focus on quality, the Summer 2024 release brings expanded functionality to the customizable supplier scorecards within FoodLogiQ Compliance. These enhancements include:

• New Calculations: Track changes in supplier scores over a 90-day period and compare performance within the same group for better contextual insights.
• Enhanced Tooltips: Our updated tooltips on the scoring tab now provide more detailed explanations, helping users make the most of the scoring ranges.
• Custom Question Type: The introduction of a Yes/No question type adds greater flexibility to custom queries, allowing for more tailored assessments.

Improved Recall Management Tools

We’ve added a brand new functionality to FoodLogiQ Recall to help you manage recalls and withdrawals more efficiently; users will now have the ability to copy an existing recall or withdrawal. This feature allows you to quickly replicate a previous withdrawal, saving time and reducing the potential for errors.

When copying a recall or withdrawal, users will select a specific withdrawal template to configure the associated communications, ensuring consistency in your outreach. You can also assign a new name to the copy and choose which information from the existing withdrawal you’d like to retain. Options include keeping details like the Options and Details, Products, and/or Locations from the original withdrawal.

These enhancements make it easier to manage recalls and withdrawals, allowing you to respond more swiftly and effectively when action is needed.

Stay Updated

Ensure your team is ready to take full advantage of these new features; speak with a member of our team today to schedule a product demonstration. You can also connect with us on our social media channels and read our latest blog posts for tips, updates, and insights from industry leaders.

Learn More: Explore these new features in detail by checking out our Summer 2024 Release Notes, or reach out directly to release@trustwell.com with questions or for further information on technical updates for this release.